Insurance
Heart 4 City Therapeutic Services does not currently accept insurance.
Fees, payment & practice policies
Clear information before you begin.
Session rates are discussed during the consultation process so you can make an informed decision about care.
Superbills
A superbill is available upon request for clients who wish to seek possible out-of-network reimbursement directly from their insurance carrier. Reimbursement is not guaranteed.
Accepted payments
Zelle, Venmo, Visa, Mastercard, and American Express are accepted. Payment is due before the start of each scheduled session.
Cancellation policy
At least 24 hours’ notice is required to cancel or reschedule. One rescheduled appointment may be accommodated without a cancellation fee.
Repeated cancellations
Additional late cancellations or missed scheduled sessions may result in a $50 fee for each occurrence. Repeated attendance concerns may lead to discharge from the practice.
Good Faith Estimate
Self-pay clients may request an estimate of expected charges consistent with applicable law. Final costs depend on the frequency and duration of services.
Telehealth service area
Telehealth is currently available by appointment to clients physically located in Georgia at the time of service. Additional states may be added when legally authorized through applicable interstate compact privileges or other licensing pathways.
Technology & privacy
Telehealth sessions should be attended from a private location using a stable internet connection. Clients are encouraged to use headphones and protect their login information.